kuieralot® Art Gallery Subscription and Listing Terms
Last updated: 12 August 2026
These kuieralot® Art Gallery Subscription and Listing Terms (“Terms”) govern subscriptions to and use of the kuieralot® Art Gallery at kuieralot.com/art-gallery (“Art Gallery”).
The Art Gallery is operated by KUIERALOT (PTY) LTD, trading as kuieralot® (“kuieralot”, “we”, “us” or “our”), a company registered in South Africa.
By purchasing a subscription, submitting or publishing an artwork listing, or using the kuieralot® Art Gallery as a seller, you agree to these Terms.
1. The kuieralot® Art Gallery service
The kuieralot® Art Gallery is a paid online listing and discovery service through which independent artists and lawful artwork owners may display artworks and connect directly with potential buyers and collectors.
Unless expressly stated otherwise:
- kuieralot® provides the listing platform and promotional exposure;
- the artist or seller sets the price and controls the listing;
- the buyer pays the seller directly;
- kuieralot® charges no commission on the artwork sale;
- the seller packages and arranges delivery or collection;
- kuieralot does not own, possess, inspect, authenticate or insure listed artwork; and
- kuieralot® is not the seller, buyer, payment provider, courier, agent or party to a transaction between users.
The artwork seller is the supplier and contracting party in any sale concluded through an kuieralot® Art Gallery connection.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement. You may subscribe as an artist, photographer, illustrator, sculptor, digital artist, maker, designer, gallery, authorised representative or lawful owner of an artwork.
You must provide accurate account, identity, billing and contact information and hold every permission, licence and authority required to list and sell the artwork.
If you act for another artist, business or rights holder, you confirm that you are authorised to bind that person and grant the rights required by these Terms.
3. Separate subscription
A kuieralot® Art Gallery subscription applies only to the kuieralot® Art Gallery. It does not include a kuieralot® Bookshelf subscription, and a kuieralot® Bookshelf subscription does not include access to kuieralot® Art Gallery seller features.
Subject to fair use and these Terms, an active kuieralot® Art Gallery subscription permits the subscriber to list multiple artworks without paying a separate listing fee for each artwork.
Each distinct artwork, edition or materially different product must have its own accurate listing. We may restrict duplicate, automated, misleading or excessive listings that impair the platform.
4. Plans and prices
The available kuieralot® Art Gallery subscription plans are:
- Monthly plan: R99 per month; and
- Yearly plan: R999 per year.
Prices are stated in South African rand and include VAT where applicable, unless checkout expressly states otherwise. The price and billing period shown and accepted at checkout form part of your agreement.
Subscription fees pay for access to the listing service and platform exposure. They do not guarantee views, enquiries, sales, income, ranking or inclusion in a particular promotion.
5. Automatic renewal and recurring payment
Your subscription renews automatically until cancelled. By subscribing, you authorise us and our payment provider to charge the payment method supplied:
- monthly on each monthly renewal date for a monthly plan; or
- yearly on each annual renewal date for a yearly plan, except where applicable law requires another renewal process.
Where section 14 of the Consumer Protection Act 68 of 2008 (“CPA”) applies to a yearly fixed-term subscription, we will provide the required expiry notice. At expiry, the agreement will continue month to month unless you direct us to end it or expressly agree to renew for another fixed yearly term. Any month-to-month price and material changes will be disclosed in the expiry notice.
You must keep your billing information current. If a renewal payment fails, we may retry the payment, notify you, restrict seller features, hide listings or suspend the subscription until payment is received.
We may change a future subscription price by giving reasonable advance notice. A price change will apply no earlier than the next renewal after the stated effective date, subject to applicable law. You may cancel before the new price takes effect.
6. Starting the service and cooling-off rights
Unless checkout states otherwise, access to kuieralot® Art Gallery seller features begins after successful payment. If you ask us to activate the subscription or publish listings during an applicable statutory cooling-off period, you expressly request that performance begin immediately.
Where section 44 of the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”) applies and its exception for services already begun with the consumer’s consent does not apply, a consumer may cancel the eligible service transaction within seven days after conclusion. We will honour every cancellation and refund right required by law.
7. Cancellation
You may cancel automatic renewal at any time through the available account or subscription controls or by emailing kuier@kuieralot.com. Cancellation must be received before the next renewal charge is processed.
Ordinarily, cancellation stops future renewal and your subscription and listings remain active until the end of the billing period already paid for. After that date, seller features may be disabled and listings hidden or removed.
If the CPA or another law gives you a right to end a fixed-term agreement earlier, including on 20 business days’ recorded notice where section 14 applies, we will process the cancellation and any reasonable charge, credit or refund in accordance with that law.
Removing an individual listing does not cancel the subscription. You must separately cancel automatic renewal if you do not want another subscription charge.
8. Refunds
Subscription fees and renewal payments are non-refundable merely because you changed your mind, did not use the service, did not make a sale, removed listings or forgot to cancel before renewal.
This does not limit a refund, credit, cancellation or other remedy required by the CPA, ECTA or another applicable law, or a remedy we expressly approve because of a material service failure within our control.
9. Creating artwork listings
You are solely responsible for each listing. It must accurately include, where relevant:
- clear, recent images showing the full artwork and relevant details;
- title, artist name and year created;
- medium, materials and technique;
- height, width, depth and units of measurement;
- whether it is an original, print, reproduction or digital work;
- edition size and edition number for limited editions;
- condition and every known defect, restoration or sign of wear;
- framing, mounting, display and care information;
- full price and any delivery, packaging or other charge;
- availability and quantity; and
- delivery or collection options, areas and realistic timeframes.
You must promptly update or remove an unavailable or inaccurate listing. Images, descriptions and claims may not be false, misleading or deceptive.
10. Originals, prints and digital art
Original artworks, authorised prints and digital art may be listed, provided the listing clearly identifies what the buyer will receive and any applicable limitations.
A print listing must state whether it is open or limited edition, its reproduction method, paper or substrate, dimensions, signature status and edition information.
A digital-art listing must state the file format, resolution, delivery method and the licence granted to the buyer. Unless expressly agreed otherwise in writing, selling a physical or digital copy does not transfer the underlying copyright.
11. Authenticity, ownership and intellectual property
You may list only artwork that you created or that you lawfully own and are authorised to sell. You warrant that the listing, artwork and sale do not infringe copyright, moral rights, trade marks, privacy, publicity or any other right.
You must not list counterfeit, forged, stolen, misattributed or unlawfully reproduced art. You must accurately disclose reproductions, restored works, collaborative works, AI-assisted or AI-generated elements where material, and any limitation on authenticity or provenance.
You retain ownership of your listing content but grant KUIERALOT (PTY) LTD a non-exclusive, worldwide, royalty-free, transferable and sub-licensable licence to host, reproduce, resize, format, display, distribute and promote that content for operating and marketing the kuieralot® Art Gallery and kuieralot® platform.
12. Prohibited artwork and content
You may not list content or artwork that is illegal, stolen, counterfeit, fraudulent, unlawfully explicit, exploitative, hateful, threatening, defamatory, invasive of privacy, supportive of unlawful discrimination, or likely to create an unreasonable safety or legal risk.
Artwork involving protected wildlife products, human remains, unlawfully obtained cultural property, prohibited materials or restricted goods may not be listed. We may remove violent, hateful or explicit content that is unsuitable for the platform even where it is not unlawful.
13. Publication and removal
A listing may publish without prior approval or editing by kuieralot. Publication is not verification, authentication, endorsement or approval of the artist, seller, artwork, price, provenance or claim.
We may hide, suspend or remove a listing or account where we reasonably believe it breaches these Terms or law, infringes rights, is misleading, creates a safety or fraud risk, attracts a credible complaint, or undermines the quality or integrity of the kuieralot® Art Gallery.
We are not required to edit a listing on your behalf or refund subscription fees merely because a non-compliant listing is removed.
14. Sales, payment and commission
Buyers and sellers communicate and contract directly. The seller sets the price and chooses a lawful payment method. kuieralot does not collect, hold, process, guarantee or release sale proceeds and takes no percentage of an independent artwork sale.
The seller is responsible for quotations, invoices, receipts, taxes, transaction records, payment security and confirming cleared funds before dispatch.
15. Packaging, delivery and collection
The seller is responsible for agreeing delivery or collection with the buyer and for professional, secure and appropriate packaging. The seller must take particular care with canvas, glass, frames, prints, sculptures, fragile media and high-value pieces.
The seller is responsible for choosing a suitable courier, complying with restricted-goods rules, declaring the contents and value accurately, obtaining appropriate tracking and insurance, and handling delivery claims.
The kuieralot® Shop Delivery Policy, including its R99 rate and free-delivery threshold, does not apply to independent Art Gallery transactions.
16. Returns, warranties and consumer law
The seller is responsible for its sale terms, statutory disclosures, delivery performance, returns, cancellations, refunds, authenticity claims, warranties, complaints and after-sales support.
Where applicable, the seller must comply with the CPA, ECTA, the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other South African law. A seller may not exclude a buyer right that cannot lawfully be excluded.
The kuieralot® Shop Returns and Refunds Policy applies only to products sold directly by KUIERALOT (PTY) LTD and not to independent Art Gallery sales.
17. Personal information
We process personal information as described in our Privacy Policy. Sellers and buyers may use each other’s information only for a genuine transaction, legal compliance or a related dispute and must protect it in accordance with POPIA.
18. Platform availability
We aim to keep the kuieralot® Art Gallery available but do not guarantee uninterrupted or error-free service, any particular placement, traffic, views, enquiries or sales. We may maintain, update or change platform features where reasonably necessary.
If we permanently discontinue the paid Art Gallery service during a prepaid period, we will provide any notice, credit or refund required by law and may offer a reasonable pro-rata remedy.
19. Suspension and termination by kuieralot®
We may restrict or suspend an account or listing for suspected fraud, non-payment, unlawful conduct, infringement, safety concerns, repeated credible complaints or breach of these Terms.
Where the CPA applies to a material breach of a fixed-term consumer agreement, we will provide the notice and opportunity to remedy required by law before cancellation, unless immediate restriction is reasonably required for safety, legal compliance or platform protection.
Termination does not affect obligations arising from an existing sale, delivery, return, refund, complaint or infringement.
20. Disputes and liability
A buyer and seller must first attempt to resolve their transaction dispute directly. kuieralot® is not obliged to mediate or decide the dispute, but may investigate a report and restrict a listing or account.
To the fullest extent permitted by law, KUIERALOT (PTY) LTD is not liable for an independent user’s artwork, listing, representation, payment, non-payment, infringement, packaging, delivery, injury, loss or transaction. We do not exclude liability that cannot lawfully be excluded, including liability arising from our fraud, wilful misconduct or gross negligence.
To the fullest extent permitted by law, a seller indemnifies KUIERALOT (PTY) LTD against third-party claims and reasonable costs arising from the seller’s artwork, listing, infringement, transaction, unlawful conduct or breach of these Terms.
21. Changes to these Terms
We may update these Terms to reflect changes to the service, pricing, practices or law. Material changes will apply prospectively and, where required, we will give reasonable notice. You may cancel before a material change takes effect.
22. Governing law and contact
These Terms are governed by the laws of the Republic of South Africa. South African courts have jurisdiction, subject to any mandatory right to approach another competent body.
Questions, cancellation notices, complaints and listing reports may be sent to:
KUIERALOT (PTY) LTD
Trading as kuieralot®
Email: kuier@kuieralot.com