kuieralot® Bookshelf Subscription and Listing Terms
Last updated: 12 August 2026
These Bookshelf Subscription and Listing Terms (“Terms”) govern subscriptions to and use of the kuieralot® Bookshelf at kuieralot.com/bookshelf (“Bookshelf”).
The Bookshelf is operated by KUIERALOT (PTY) LTD, trading as kuieralot® (“kuieralot”, “we”, “us” or “our”), a company registered in South Africa.
By purchasing a subscription, submitting or publishing a book listing, or using the kuieralot® Bookshelf as a seller, you agree to these Terms.
1. The kuieralot® Bookshelf service
The kuieralot® Bookshelf is a paid online listing and discovery service through which independent authors, publishers and lawful book owners may showcase books and connect directly with readers.
Unless expressly stated otherwise:
- kuieralot® provides the listing platform and promotional exposure;
- the author or seller sets the price and controls the listing;
- the buyer pays the seller directly;
- kuieralot® charges no commission on the book sale;
- the seller manages orders and arranges delivery or digital fulfilment;
- kuieralot® does not print, publish, distribute, store or inspect listed books; and
- kuieralot® is not the seller, buyer, payment provider, publisher, distributor, courier, agent or party to a transaction between users.
The book seller is the supplier and contracting party in any sale concluded through a kuieralot® Bookshelf connection.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement. Authors, self-published authors, publishers, authorised representatives and lawful owners of eligible copies may subscribe.
South African and international authors may list books, provided they can lawfully supply and, where relevant, deliver to South African buyers and comply with these Terms and applicable law.
You must provide accurate account, identity, billing and contact information and hold every copyright, distribution right, licence and authority required to list and sell the book.
3. Separate subscription
A kuieralot® Bookshelf subscription applies only to the kuieralot® Bookshelf. It does not include a kuieralot® Art Gallery subscription, and an kuieralot® Art Gallery subscription does not include access to kuieralot® Bookshelf seller features.
Subject to fair use and these Terms, an active kuieralot® Bookshelf subscription permits the subscriber to list multiple books without paying a separate listing fee for each title.
Each distinct title, edition, format or materially different version must have its own accurate listing. We may restrict duplicate, automated, misleading or excessive listings that impair the platform.
4. Plans and prices
The available kuieralot® Bookshelf subscription plans are:
- Monthly plan: R99 per month; and
- Yearly plan: R999 per year.
Prices are stated in South African rand and include VAT where applicable, unless checkout expressly states otherwise. The price and billing period shown and accepted at checkout form part of your agreement.
Subscription fees pay for access to the listing service and platform exposure. They do not guarantee views, enquiries, orders, sales, income, ranking or inclusion in a particular promotion.
5. Automatic renewal and recurring payment
Your subscription renews automatically until cancelled. By subscribing, you authorise us and our payment provider to charge the payment method supplied:
- monthly on each monthly renewal date for a monthly plan; or
- yearly on each annual renewal date for a yearly plan, except where applicable law requires another renewal process.
Where section 14 of the Consumer Protection Act 68 of 2008 (“CPA”) applies to a yearly fixed-term subscription, we will provide the required expiry notice. At expiry, the agreement will continue month to month unless you direct us to end it or expressly agree to renew for another fixed yearly term. Any month-to-month price and material changes will be disclosed in the expiry notice.
You must keep your billing information current. If a renewal payment fails, we may retry the payment, notify you, restrict seller features, hide listings or suspend the subscription until payment is received.
We may change a future subscription price by giving reasonable advance notice. A price change will apply no earlier than the next renewal after the stated effective date, subject to applicable law. You may cancel before the new price takes effect.
6. Starting the service and cooling-off rights
Unless checkout states otherwise, access to kuieralot® Bookshelf seller features begins after successful payment. If you ask us to activate the subscription or publish listings during an applicable statutory cooling-off period, you expressly request that performance begin immediately.
Where section 44 of the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”) applies and its exception for services already begun with the consumer’s consent does not apply, a consumer may cancel the eligible service transaction within seven days after conclusion. We will honour every cancellation and refund right required by law.
7. Cancellation
You may cancel automatic renewal at any time through the available account or subscription controls or by emailing kuier@kuieralot.com. Cancellation must be received before the next renewal charge is processed.
Ordinarily, cancellation stops future renewal and your subscription and listings remain active until the end of the billing period already paid for. After that date, seller features may be disabled and listings hidden or removed.
If the CPA or another law gives you a right to end a fixed-term agreement earlier, including on 20 business days’ recorded notice where section 14 applies, we will process the cancellation and any reasonable charge, credit or refund in accordance with that law.
Removing an individual listing does not cancel the subscription. You must separately cancel automatic renewal if you do not want another subscription charge.
8. Refunds
Subscription fees and renewal payments are non-refundable merely because you changed your mind, did not use the service, did not make a sale, removed listings or forgot to cancel before renewal.
This does not limit a refund, credit, cancellation or other remedy required by the CPA, ECTA or another applicable law, or a remedy we expressly approve because of a material service failure within our control.
9. Creating book listings
You are solely responsible for each listing. It must accurately include, where relevant:
- a clear, authorised cover image;
- title, author, illustrator and publisher details;
- a truthful description or synopsis;
- language, genre and appropriate categories;
- ISBN, edition and publication date where applicable;
- format, including paperback, hardcover, audiobook or eBook;
- page count, file format or other material specifications;
- whether the copy is new, used, signed or collectible;
- condition and every known marking, defect or missing component;
- full price and any delivery or other charge;
- availability and quantity; and
- delivery, collection or digital-fulfilment method and realistic timeframe.
You must promptly update or remove an unavailable or inaccurate listing. Cover images, descriptions, reviews and sales claims may not be false, misleading or deceptive.
10. Physical books, used copies and eBooks
Authorised physical books, lawful used copies and eBooks may be listed. The listing must clearly state the format and exactly what the buyer will receive.
A used-book listing must disclose its actual condition, including material wear, highlighting, annotations, missing pages, damage, previous ownership marks or absent supplemental material.
An eBook listing must state the file format, delivery method, device or software requirements and the licence granted to the buyer. The seller must use a lawful and reasonably secure fulfilment method and must not advertise an eBook if the seller lacks electronic distribution rights.
11. Copyright and publishing rights
You may list only an original work, authorised publication or physical copy you are legally entitled to sell. Pirated PDFs, unlawfully scanned books, counterfeit editions and unlicensed reproductions are prohibited.
You warrant that the cover, title, text, illustrations, extracts, description and sale do not infringe copyright, moral rights, trade marks, privacy, publicity, contractual publishing rights or any other right.
You retain ownership of your listing content but grant KUIERALOT (PTY) LTD a non-exclusive, worldwide, royalty-free, transferable and sub-licensable licence to host, reproduce, resize, format, display, distribute and promote that content for operating and marketing the kuieralot® Bookshelf and kuieralot® platform.
Listing a book does not grant kuieralot® publishing, printing or distribution rights beyond this promotional and platform licence.
12. Prohibited books and content
You may not list content or books that are illegal, stolen, counterfeit, pirated, fraudulent, unlawfully explicit, exploitative, hateful, threatening, defamatory, invasive of privacy, supportive of unlawful discrimination, or likely to create an unreasonable safety or legal risk.
Books prohibited from distribution, recalled products, unauthorised advance copies, unlawfully imported editions and content whose sale violates a court order, contract or applicable classification requirement may not be listed.
13. Publication and removal
A listing may publish without prior approval or editing by kuieralot®. Publication is not verification, endorsement or approval of the author, publisher, seller, book, rights, description or claim.
We may hide, suspend or remove a listing or account where we reasonably believe it breaches these Terms or law, infringes rights, is misleading, creates a safety or fraud risk, attracts a credible complaint, or undermines the quality or integrity of the Bookshelf.
We are not required to edit a listing on your behalf or refund subscription fees merely because a non-compliant listing is removed.
14. Sales, payment and commission
Buyers and sellers communicate and contract directly. The seller sets the price and chooses a lawful payment method. kuieralot® does not collect, hold, process, guarantee or release sale proceeds and takes no percentage of an independent book sale.
The seller manages orders and is responsible for quotations, invoices, receipts, taxes, transaction records, payment security and confirming cleared funds before fulfilment.
15. Delivery and digital fulfilment
The seller is responsible for agreeing delivery or collection with the buyer and for packaging physical books securely and dispatching them within the agreed timeframe.
An international seller must clearly disclose its location, delivery cost, estimated timeframe and any customs or import implications and must be able to fulfil orders to South African buyers.
The seller is responsible for providing a purchased eBook in the stated format and within the stated timeframe and for correcting access or file defects for which the seller is responsible.
The kuieralot® Shop Delivery Policy, including its R99 rate and free-delivery threshold, does not apply to independent Bookshelf transactions.
16. Returns, warranties and consumer law
The seller is responsible for its sale terms, statutory disclosures, delivery performance, digital access, returns, cancellations, refunds, warranties, complaints and after-sales support.
Books are excluded from ECTA’s section 44 cooling-off right, but buyers may retain other statutory rights relating to damaged, defective, misdescribed, incorrect or unlawfully supplied books. Sellers must identify and comply with the rules applicable to their transaction and buyer.
Where applicable, the seller must comply with the CPA, ECTA, POPIA and other South African law. International sellers must also comply with law applicable to them. A seller may not exclude a buyer right that cannot lawfully be excluded.
The kuieralot® Shop Returns and Refunds Policy applies only to products sold directly by KUIERALOT (PTY) LTD and not to independent kuieralot® Bookshelf sales.
17. Personal information
We process personal information as described in our Privacy Policy. Sellers and buyers may use each other’s information only for a genuine transaction, legal compliance or a related dispute and must protect it in accordance with applicable data-protection law, including POPIA where applicable.
18. Platform availability
We aim to keep the kuieralot® Bookshelf available but do not guarantee uninterrupted or error-free service, any particular placement, traffic, views, enquiries or sales. We may maintain, update or change platform features where reasonably necessary.
If we permanently discontinue the paid kuieralot® Bookshelf service during a prepaid period, we will provide any notice, credit or refund required by law and may offer a reasonable pro-rata remedy.
19. Suspension and termination by kuieralot®
We may restrict or suspend an account or listing for suspected fraud, non-payment, unlawful conduct, infringement, safety concerns, repeated credible complaints or breach of these Terms.
Where the CPA applies to a material breach of a fixed-term consumer agreement, we will provide the notice and opportunity to remedy required by law before cancellation, unless immediate restriction is reasonably required for safety, legal compliance or platform protection.
Termination does not affect obligations arising from an existing sale, delivery, digital fulfilment, return, refund, complaint or infringement.
20. Disputes and liability
A buyer and seller must first attempt to resolve their transaction dispute directly. kuieralot® is not obliged to mediate or decide the dispute, but may investigate a report and restrict a listing or account.
To the fullest extent permitted by law, KUIERALOT (PTY) LTD is not liable for an independent user’s book, listing, representation, payment, non-payment, infringement, delivery, digital file, loss or transaction. We do not exclude liability that cannot lawfully be excluded, including liability arising from our fraud, wilful misconduct or gross negligence.
To the fullest extent permitted by law, a seller indemnifies KUIERALOT (PTY) LTD against third-party claims and reasonable costs arising from the seller’s book, listing, infringement, transaction, unlawful conduct or breach of these Terms.
21. Changes to these Terms
We may update these Terms to reflect changes to the service, pricing, practices or law. Material changes will apply prospectively and, where required, we will give reasonable notice. You may cancel before a material change takes effect.
22. Governing law and contact
These Terms are governed by the laws of the Republic of South Africa. South African courts have jurisdiction, subject to any mandatory right to approach another competent body.
Questions, cancellation notices, complaints and listing reports may be sent to:
KUIERALOT (PTY) LTD
Trading as kuieralot®
Email: kuier@kuieralot.com